If you need further details or have any questions about our privacy practices, feel free to reach out via email at info@cellpeptides.com.

At CellPeptides™, we are deeply committed to protecting the privacy and security of our website visitors. This Privacy Policy explains the types of personal information we collect, the legal basis for processing it, how we use it, and your rights under applicable data protection laws.

Data Controller

The data controller responsible for your personal data is:

Ignas Sapoka
Sole Proprietor, CellPeptides.com
Reg. No.: #949443
Email: info@cellpeptides.com

Types of Data Collected

When interacting with CellPeptides.com, we may collect the following personal data:

  • Full Name
  • Email Address
  • Phone Number
  • Billing & Shipping Address
  • Purchase History & Shopping Behavior
  • Technical Data such as IP address, browser type, ISP details, date/time stamps, referring/exit pages, and click counts (via log files).

We do not collect sensitive categories of data unless required for legal or transactional purposes.

Purposes of Processing

We process your personal data for the following purposes:

  • To fulfill and deliver orders placed through our website.
  • To communicate with you regarding your purchases, inquiries, and customer service requests.
  • To send promotional updates or newsletters (only if you have not opted out).
  • To analyze website usage and improve performance and user experience.
  • To ensure security and prevent fraud.
  • To comply with legal obligations (e.g., accounting and tax requirements).

Legal Basis for Processing

We rely on the following legal grounds under GDPR:

  • Contractual necessity – to process your orders and provide requested services.
  • Legitimate interests – to improve our services, prevent fraud, and send relevant offers (if not objected to).
  • Legal obligations – to meet accounting, tax, and regulatory requirements.
  • Consent – for sending newsletters and promotional communications.

Data Recipients

Your personal data may be shared only with trusted recipients where necessary:

  • Payment processors to securely handle transactions.
  • Delivery and logistics partners to fulfill orders.
  • IT service providers who maintain our website and databases (under confidentiality agreements).
  • Regulatory authorities if legally required.

We do not sell, rent, or share your personal data with third parties for marketing purposes.

Data Retention

We store personal data only as long as necessary for the purposes outlined above:

  • Order and account data: retained for up to 2 years after the last interaction, unless required longer by tax/accounting law.
  • Email subscriptions: retained until you unsubscribe.
  • Technical logs: retained for a shorter period, typically up to 12 months.

After retention periods expire, your data will be securely deleted or anonymized.

Your Rights

You have the following rights under applicable data protection laws:

  • Right of access – request a copy of the personal data we hold about you.
  • Right to rectification – correct inaccurate or incomplete data.
  • Right to erasure (“right to be forgotten”) – request deletion of your data when it is no longer necessary.
  • Right to restrict processing – limit how we use your data in certain cases.
  • Right to data portability – receive your data in a structured, machine-readable format.
  • Right to object – opt out of processing for direct marketing or based on legitimate interests.
  • Right to withdraw consent – at any time, if processing is based on consent.

To exercise these rights, please contact us at info@cellpeptides.com.

Security

We take your data security seriously. All sensitive data transmissions, such as payment information, are encrypted using industry-standard protocols. Where required, we redirect you to secure pages to collect or transmit personal data such as credit card details.

Cookies and Tracking

We use cookies to personalize content for visitors, record which pages are accessed, and adapt website features based on browser type or user preferences. You can disable cookies at any time through your browser settings.

Third-Party Content

We do not utilize third-party advertising services or content delivery platforms. Your experience on our website is free from third-party ad tracking.